How to get prepared for the PSTN switch-off? Top 10 things to do to get ready!
Preparing for the PSTN switch-off requires careful planning and proactive steps to ensure a smooth transition to modern, IP-based communication systems. Here are the top 10 things to do to get ready:
1. Assess your current infrastructure
- Conduct a thorough audit of all devices and systems that rely on PSTN lines, including telephones, fax machines, alarms, payment terminals, and other connected devices.
- Identify which systems are essential and must be updated or replaced.
2. Engage with your telecom provider
- Contact your current telecom provider to discuss their specific plans for the PSTN switch-off.
- Ask for detailed guidance on the services they offer to transition to IP-based alternatives.
3. Upgrade to IP-Based communication systems
- Switch to Voice over Internet Protocol (VoIP) for your voice communication needs. Ensure that your internet connection can support the increased data usage.
- If necessary, upgrade your internet connection to a higher speed or more reliable service to accommodate VoIP and other IP-based systems.
4. Review and update alarm systems
- Check if your existing alarm systems (e.g., intruder, fire, or medical alarms) are compatible with IP-based networks.
- If not, arrange for the installation of compatible communication modules or consider switching to systems that use mobile networks or other alternatives.
5. Ensure power backup
- VoIP and other IP-based services require power to operate, unlike traditional PSTN lines. Install an Uninterruptible Power Supply (UPS) to ensure your systems continue to function during power outages.
- Verify that all critical systems, including alarms and communication devices, are connected to a reliable power backup.
6. Test new systems thoroughly
- Once you have upgraded your systems, conduct comprehensive testing to ensure they work correctly with the new IP infrastructure.
- Test under different conditions, such as during power outages or with varying internet speeds, to ensure reliability.
7. Update training and procedures
- Train staff on how to use the new systems, including any new features or changes in operation.
- Update any operational procedures, manuals, or guidelines to reflect the changes brought about by the switch to IP-based systems.
8. Inform and educate stakeholders
- Communicate with all relevant stakeholders, including employees, customers, and service providers, about the upcoming changes and what they need to do to prepare.
- Provide clear instructions and support to those who might be less familiar with the new technology.
9. Check compliance and insurance requirements
- Ensure that your upgraded systems meet any regulatory or compliance standards relevant to your industry.
- Review your insurance policies to confirm that your security and alarm systems remain compliant and that there are no coverage gaps due to the switch-off.
10. Plan for contingencies
- Develop a contingency plan to address potential issues during the transition, such as unexpected service interruptions or equipment failures.
- Consider having backup communication methods in place, such as mobile phones or secondary internet connections, to minimise disruptions.
Summary:
By taking these steps, you can ensure a smooth transition from PSTN to modern, IP-based communication systems, avoiding disruptions and maintaining the functionality of critical services. Early preparation is key to minimising risks and ensuring that your systems remain secure, reliable, and compliant throughout the process.